FAQS

FAQs

Austin's Moving Company, LLC

Have a question about moving or our company? We have the answer. Check out these FAQs and give Austin's Moving Company, LLC a call today for more information!

  • How much will my move cost?

    Your moving expenses depend on factors like the distance you’re moving, the size and weight of your belongings, and any additional services required (such as packing, unpacking, or storage). We're happy to provide you with a free estimate after assessing your needs either in person or virtually.

  • Do you provide binding or non-binding estimates?

    We typically offer non-binding estimates, where the final cost may vary slightly based on actual weight or unforeseen circumstances. Binding estimates are a guaranteed price, which require a more detailed inventory upfront.

  • Are your movers licensed and insured?

    Absolutely! Our team is fully licensed and insured, so you can rest easy knowing your belongings are protected during the moving process. Our credentials are available upon request.

  • Do you offer packing services?

    Yes, we provide a range of packing services tailored to your needs. Our skilled crews can efficiently pack everything from delicate items to furniture, saving you time and hassle.

  • What if my items are damaged during the move?

    While we take every precaution to handle your belongings with care, accidents can occur. We offer various insurance options to cover any potential damage, providing you with added protection.

  • How should I prepare for the movers' arrival?

    We'll furnish you with a comprehensive guide on preparing for your moving day, including tips on decluttering, furniture disassembly, and clear labeling of boxes to streamline the process.

  • Do you offer storage solutions?

    Certainly! We offer secure storage facilities to accommodate your belongings before, during, or after the move.

  • What happens if my move date changes?

    We understand that plans can change unexpectedly. While we strive to accommodate any changes to your moving date, a degree of flexibility and advance notice might be required.

  • Do you have references?

    Certainly! We're happy to connect you with previous customers who can share their firsthand experiences with our moving company. We also encourage you to explore our online reviews for further insight.

  • How do you handle payments?

    Our payment process is transparent and straightforward. Typically, we request a deposit upfront, with the remaining balance due upon delivery. Prior to the move, we'll furnish you with a detailed breakdown of all charges for your convenience.

Share by: